Once your return has been created and is on its way back to our team, what happens next?

• As soon as Post Man Pat delivers your return to our MXstore warehouse, it will be thoroughly checked for quality control, ensuring all items are in an acceptable condition and ready to be put back on our shelves.
• Our team will then finalise your return and process all appropriate credits and refunds. We will shoot you an email to let you know that your return has been finalised and that either your credit is ready to use or that your refund has been processed. All returns are processed each day during business hours, Monday to Friday!

Please keep in mind that MXstore does have the right to refuse any item for a return if they do not meet our return Terms and Conditions.