How to request <strong>Exchanges, Refunds & Warranties</strong> (RMA's) If you receive any merchandise that you are unhappy with for any reason, simply return it to us within 60 days in the condition that you received it and we will happily exchange, credit or refund. All items being returned MUST have an RMA number before it can be sent back. Please contact our customer service team to have your RMA generated before sending your order back to us.