Can I Return Something Without The Packaging?

 

Need to return something but realised you no longer have the packaging?

To make sure all of our customers have an epic experience with MXstore, we must ensure all of our products sold to our customers are in new condition with packaging & original tags.

 

All returns must meet our terms & conditions, including: 

  • All items are in brand new condition (unworn, unused, unwashed) including packaging & tags.
  • Dirt bike hard parts have not been fitted and are not scratched, marked or dirty.
  • All goods are re-packaged as you received them (e.g. helmets inside helmet bag).
  • No tape was applied or damage was caused to retail packaging & boxes.

For an item to be new, the product must not be worn or used and all of the packaging and tags are still in their brand new, original condition. 

 

If you are unsure of your item(s) meet return requirements, please contact our Customer Service Team via the Contact Us link. 

 

 

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