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The Most Frequently Asked Questions

Read up on all of the most commonly asked questions from returns, sizing and tracking through to where are we located and what our favorite colour is.

  • MXstore COVID-19 (Coronavirus) Update
  • Does MXstore have afterpay in store?
  • Can I Speak to a Team Leader?
  • I Am Still Waiting On A Response To My Email
  • Does MXstore Do Returns?
  • How long will my order take to arrive?
  • What shipping methods do MXstore offer?
  • Is MXstore an Australian Company?
  • Are All Of The Products On Your Website In Stock?
  • The Product I Want Is Sold Out!
  • Can you order in products that are not on your website?
  • Do you have a retail store / showroom I can visit?
  • How long does it take to dispatch my order?
  • How can I track my order?
  • What Size Am I?
  • Do you have any helpful buying guides?
  • Do You Ship Internationally?
  • How do I contact you?

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Call 1300 871 290 during open hours to speak with one of our switched-on staff

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