Accidentally spent this week's grocery bills on bike parts? Not to worry, we can cancel that order for you!
Order not Dispatched?
If the order is still physically in our warehouse and hasn't been dispatched, we can easily cancel the order and offer you a store credit or refund, just let us know what works best for you!
Our warehouse team are lightning-fast so if you need to cancel an order, please make sure to call our Customer Service legends as soon as possible! We do receive over 200 emails daily, so we can't guarantee that your email will be seen before our speedy warehouse team dispatches your order.
Good Already on Their Way?
If our warehouse crew beat us to the finish line and your order has already been shipped, simply jump onto our Online Returns Portal and create an instant return NOW!
Please keep in mind that if you have ordered anything that is custom, such as a jersey print or graphics kit, once the customisation has been processed, we are unable to cancel the order as this is now no longer in its original, resellable condition.
Before setting up your return, make sure to check out our Returns Policy!