Shipping & Delivery Information

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MXexpress

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  • MXexpress is an Authority to Leave service ONLY (no signature required).
  • MXstore will only replace orders using this shipping method providing the order is confirmed lost in transit by the courier.
  • MXexpress can not be shipped to a PO box
  • MXexpress can not be used for international orders
  • Dangerous goods such as batteries and oils are unable to be shipped with MXexpress 
  • MXexpress is not guaranteed to be overnight delivery 
  • Wheelsets, Pimp My Bike Kits and Mo-Tow's are unable to be shipped with express
  • Contact StarTrack

 

Australia Post eParcel Express

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  • Aus Post eParcel Express is a signature required delivery. 

  • If you are not home to sign for your parcel, it will be taken to your local Post Office for you to collect at a time that is convenient for you. 
  • You can change your Aus Post eParcel Express delivery to ATL (Authority to Leave) by unselecting the "signature required" box at the checkout.
  • Wheelsets, Pimp My Bike Kits and Mo-Tow's are unable to be shipped with express.
  • Dangerous goods such as batteries and oils are unable to be shipped with express.
  • Contact Australia Post

Standard Shipping

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  • AusPost Standard Shipping is free for all orders over $20 across Australia

  • AusPost Standard Shipping is a signature required delivery.

  • If you are not home to sign for your parcel, it will be taken to your local Post Office for you to collect at a time that is convenient for you.

  • You can change your delivery to ATL (Authority to Leave) by unselecting the "signature required" box at the checkout.

  • Contact Australia Post

 

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  • Couriers Please Standard Shipping is free for all orders over $20 across Australia
  • Couriers Please Standard Shipping (Couriers Please) is a signature required delivery.
  • If you are not home to sign for your parcel, it will be taken back to your local drop point (Pop Shop or Pop Station). From here you can arrange to have it redelivered or organise a time for you to collect your parcel. 
  • Contact Couriers Please

Please Note

  • ATL - Authority to Leave service
  • MXstore does not cover theft of parcels once delivered.
  • The delivery times provided by MXstore.com.au are estimates only. MXstore.com.au will not be held accountable for late deliveries or loss or damage relating to late deliveries.
  • Larger orders may be, without notice, split up and shipped on a number of consignments for ease of delivery. Tracking information for all consignments will be available.
  • All Dangerous Goods are split off from your original order and are shipped separately. Tracking information for all consignments will be available.
  • MXstore.com.au will not be held accountable for delivery instructions left on the order being missed or not followed by the courier company as they are a third-party. 

Check out the MXstore Shipping Policy for more information and our Top 10 Things To Consider When Shipping With MXstore!

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