Shipping & Delivery Information

MXexpress is shipped via the fastest courier option.
MXexpress is an Authority to Leave service ONLY (no signature required).
MXstore will only replace orders using this shipping method providing the order is confirmed lost in transit by the courier.
MXexpress can not be shipped to a PO box
MXexpress can not be used for international orders
Dangerous goods such as batteries and oils are unable to be shipped with MXexpress
MXexpress is not guaranteed to be overnight delivery
Wheelsets, Pimp My Bike Kits and Mo-Tow's are unable to be shipped with express

MXexpress is an Authority to Leave service ONLY (no signature required).
MXstore will only replace orders using this shipping method providing the order is confirmed lost in transit by the courier.
MXexpress can not be shipped to a PO box
MXexpress can not be used for international orders
Dangerous goods such as batteries and oils are unable to be shipped with MXexpress
MXexpress is not guaranteed to be overnight delivery
Wheelsets, Pimp My Bike Kits and Mo-Tow's are unable to be shipped with express
Contact StarTrack

Aus Post eParcel Express is a signature required delivery.
If you are not home to sign for your parcel, it will be taken to your local Post Office for you to collect at a time that is convenient for you.
You can change your Aus Post eParcel Express delivery to ATL (Authority to Leave) by unselecting the "signature required" box at the checkout.
Wheelsets, Pimp My Bike Kits and Mo-Tow's are unable to be shipped with Aus Post Express.
Dangerous goods such as batteries and oils are unable to be shipped with Aus Post Express.
Contact Australia Post

AusPost Standard Shipping is free for all orders over $20 across Australia
AusPost Standard Shipping is a signature required delivery.
If you are not home to sign for your parcel, it will be taken to your local Post Office for you to collect at a time that is convenient for you.
You can change your delivery to ATL (Authority to Leave) by unselecting the "signature required" box at the checkout.
Contact Australia Post

MXstore offers free international express on all orders over $99 to New Zealand
All international shipping costs will be determined based on your location and the weight of your order.
All international orders are shipped with Australia Post and are handed over to your countries local Courier upon arrival into your country.

ATL = Authority to Leave service
MXstore does not cover theft of parcels once delivered.
The delivery times provided by MXstore.com.au are estimates only. MXstore.com.au will not be held accountable for late deliveries or loss or damage relating to late deliveries.
Larger orders may be, without notice, split up and shipped on a number of consignments for ease of delivery. Tracking information for all consignments will be available and emailed to you.
All Dangerous Goods are split off from your original order and are shipped separately. Tracking information for all consignments will be available and emailed to you.
MXstore.com.au will not be held accountable for delivery instructions left on the order being missed or not followed by the courier company as they are a third party company.

Check out the MXstore Shipping Policy for more information and our Top 10 Things To Consider When Shipping With MXstore! If you have a question about your delivery, please do not hesitate to contact our Customer Service legends!

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