Shipping & Delivery Information

MXstore Shipping and Delivery Information

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MXexpress (StarTrack) 

  • MXexpress is an authority to leave service ONLY (no signature required).
  • MXstore will only replace orders using this shipping method providing the order is proved lost in transit by the courier.
  • MXexpress can not be shipped to a PO box
  • Dangerous goods such as batteries and oils are unable to be shipped with MXexpress 
  • MXexpress is not guaranteed to be overnight delivery 
  • Wheelsets, Pimp My Bike Kits and Mo-Tow's are unable to be shipped with express
  • Contact StarTrack


Aus Post eParcel Express (Australia Post) 

  • Aus Post eParcel Express is a signature required delivery. 

  • If you are not home to sign for your parcel, it will be taken to your local Post Office for you to collect at a time that is convenient for you. 
  • You can change your Aus Post eParcel Express delivery to ATL by unselecting the "signature required" box at the checkout.
  • Wheelsets, Pimp My Bike Kits and Mo-Tow's are unable to be shipped with express.
  • Dangerous goods such as batteries and oils are unable to be shipped with express.
  • Contact Australia Post

 

Standard Shipping (Australia Post) 

  • Standard Shipping (Australia Post) is a signature required delivery.

  • If you are not home to sign for your parcel, it will be taken to your local Post Office for you to collect at a time that is convenient for you.

  • You can change your delivery to ATL by unselecting the "signature required" box at the checkout.

  • Contact Australia Post


Standard Shipping (Couriers Please) 

  • Standard Shipping (Couriers Please) is a signature required delivery.
  • If you are not home to sign for your parcel, it will be taken back to your local drop point. From here you can arrange to have it redelivered or organise a time for you to collect. 
  • Contact Couriers Please


Please Note: 

  • ATL - Authority to Leave 
  • MXstore does not cover theft of parcels once delivered.
  • The delivery times provided by MXstore.com.au are estimates only. MXstore.com.au will not be held accountable for late deliveries or loss or damage relating to late deliveries.
  • Larger orders may be without notice, split up and shipped on a number of consignments for ease of delivery. Tracking information for all consignments will be available.
  • All Dangerous Goods are split off from your original order and are shipped separately
  • MXstore.com.au will not be held accountable for delivery instructions left on the order being missed or not followed by the courier company as they are a third-party. 


Check out the MXstore Shipping Policy for more information and our Top 10 Things To Consider When Shipping With MXstore!

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