Returns
How to request Returns, Refunds & Warranties If you receive any merchandise that you are unhappy with for any reason, simply return it to us within 60 days in the condition that you received it, and we will happily credit or refund it.
Refunds And Store Credits
MXstore reserves the right to refuse any returned item without notice if we deem the return to not meet guidelines set upon creation of the return and in line with our Return Terms and Conditions. Store Credit - Once you receive the confirmation emai
Faulty Items & Warranty
If you believe your item is faulty, our Customer Service Team is here to help. Please submit a request through our Submit a Request link and include photos of the fault where possible, or a description of the issue if it can’t be photographed. We’ll
Can I return something without the packaging?
To make sure all of our customers have an epic experience with MXstore, we must ensure all of our products sold to our customers are in new condition with packaging & original tags. All returns must meet our terms & conditions, including:. For an ite
How do I Lodge a Return?
We take the risk out of ordering online! If you receive any items that you are unhappy with for any reason, simply return to us within 60 days in the condition that you received them and we will happily offer a store credit or refund.We offer instant
When will my refund reach my account?
Once your return arrives and is processed, refunds usually take 3–5 business days to reach your account, depending on your bank. Need a different size? You don't need to wait for your refund. Place a new order now to secure your stock, then send the
Does MXstore store credit expire?
No. MXstore store credit doesn't expire, so you can use it whenever you're ready. It can be used on your next order with us.