Why is my order on hold?Updated 2 hours ago

To protect our customers, some orders need extra security checks before they can be shipped. If your order needs verification, it will be held until the checks are complete.

• A member of our team will contact you using the details on your order.
• Orders placed after 2pm (AEST) are reviewed by 2pm the next business day.
• If we can't complete the checks, the order will be cancelled and your payment refunded to the card used.

Keep an eye on your email your order moving quickly.