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What do I do if my item(s) arrives damaged?Updated 19 days ago

We’re sorry your item has arrived damaged!

While we do our best to pack everything securely, sometimes things can happen during transit. We’ll do our best to get you sorted.

Please submit your order issue through our Submit a Request below and include a photo of the damage so our team can take a look.

While we can’t always guarantee a replacement of the exact same item due to stock availability, we’ll work with you to find the best solution and get you back on the bike.

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