My order is running late. What should I do?Updated 2 hours ago
All delivery timeframes are in business days, so weekends and public holidays aren't counted. Carriers sometimes run a little behind, and most late parcels turn up soon after.
- Check your tracking link in your dispatch email, or track your order here.
- If your order is 2 or more business days past its estimated delivery date (Standard or MXexpress), get in touch with your order number and we'll look into it with the carrier.