MXstore Deals - Terms And Conditions

Terms And Conditions

We are not able to offer the MX Deal Frenzy pricing outside of the MX Deal Frenzy timeframe. If you purchase an item outside of this time, it will be the original price. If an item you purchased has MX Deal Frenzy pricing after your purchase, we are not able to reimburse the difference.

All items, including MX Deal Frenzy items can be returned in accordance to our returns policy, however if you choose to exchange after the MX Deal Frenzy has ended the new item will return to the original price (unless exchanging sizes only, see below). We suggest purchasing replacement items right away to secure the deal price.

We will accept size-only exchanges at the MX Deal Frenzy purchase price in accordance to our returns policy. Providing that the item is in stock, and the same item as purchased (from the same overarching part number). Exchanging for alternative items are subject to price differences. 

We are not able to special order in, layby or raincheck items at the MX Deal Frenzy price. The pricing is final, no further discounts.

We are not able to hold items prior to complete payment, to secure items you will need to pay in full.

Items added to your cart at the deal price during the MX Deal Frenzy will return to their original price once the deal has ended.

Any quotes or invoices created during the MX Deal Frenzy will be cancelled once the deal has ended, and the items will return to the original price. 

 

FAQs

I bought an item full price and now it’s cheaper for MX Deal Frenzy. Can I get my money back?

No, unfortunately we cannot reimburse the difference in price. If you are keen to snag a bargain, it is possible to return the full priced item that is unworn, unused and in its original condition, and then repurchase the item. Check out our returns info here: https://www.mxstore.com.au/returns/

Can I return an item I bought during MX Deal Frenzy?

Yes, we have a 60 days returns period for all items purchased from MXstore. Check out our returns info here: https://www.mxstore.com.au/returns/

An MX Deal Frenzy item I am after is out of stock, can you order it in for me at the deal price? 

No, unfortunately not. The MX Deal Frenzy is for a limited time only and while stocks last, so if an item is out of stock it’s gone! We may still be able to special order items in for you at full price. Make sure you act fast so you don't miss out.

Can I layby an item for the MX Deal Frenzy price?

No, MXstore Laybys are not available on item with deal pricing, discontinued items or gift cards. Sorry, no rainchecks either. Don’t worry, Afterpay is available for in stock items, check out our Afterpay info here: https://www.mxstore.com.au/afterpay/

Can you hold items for me in store to pick up?

No, unfortunately we cannot secure items for you without full payment. To secure your MX Deal Frenzy items, you can place a ‘Pickup’ order and make a full payment, online or over the phone with our customer service legends. This will ensure your stock is secured at the special price until you come and pick it up.

I added an item to my cart at the MX Deal Frenzy price, why is it full price now?

The MX Deal Frenzy is for a limited time only, so if you add an item to you cart but don’t check out before the MX Deal Frenzy ends, the item will return to the original price. Keep an eye on the countdown timers to make sure you don’t crash before the white flag and cop a DNF.

When returning items, can I exchange at the MX Deal Frenzy price after the MX Deal Frenzy is over?

Only for the exchange of sizing. Items must be in stock, and the same brand, model, colour (from the same overarching part number) to qualify. In all other instances, once the MX Deal Frenzy has ended all items will return to their original price. To lock in the MX Deal Frenzy price, we suggest purchasing the new item right away then returning the original item for a store credit or refund. Check out our returns info here: https://www.mxstore.com.au/returns/

Can you do any further discounts?

Unfortunately not! Our once a year MX Deal Frenzy is quite a rare event for MXstore, as we very rarely have deals of this kind. All deal prices are final, but with some serious bargains all over the site, you’ll be able to secure some epic deals that you won’t find any other time of the year.

When will my order be dispatched during MX Deal Frenzy?

We will make every effort to dispatch all orders on time, as promised, as per usual. Orders processed before 2pm AEST Monday to Friday should be dispatched that same day. Check out all of our shipping info here: https://www.mxstore.com.au/shipping-policy/

Please keep in mind we can’t control natural disasters which include, but are not limited to: Tsunamis, earthquakes, flooding, Godzilla, the Y2K bug, alien invasions or zombie outbreaks.

I was emailed a quote/invoice with the deal price, can I still pay for the quote/invoice at the same price later?

No, once the MX Deal Frenzy has ended all unpaid orders and quotes will be cancelled and items will return to the original price. Keep in mind that stock is not secured until fully paid for, so be quick to seal the deal!

Will you have another MX Deal Frenzy soon?

Our MX Deal Frenzy is a special annual event, and one of only two major deals we run annually. That’s right, only two! Be quick so you don't miss out, the items you are after may not have the same deal again!

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