All "dangerous goods" are unable to be returned and are excluded from our 60-day return policy as a standard return does not provide the necessary paperwork to cover return freight for dangerous items. These unique forms are used by companies to ship dangerous goods around Australia and don't cover customer returns.
However, if you are local to our Burleigh Heads Showroom and the item you purchased is still in its brand new, unopened and original condition, you are more than welcome to organise a return in-store.
Examples of Dangerous Goods:
- Aerosol cans
- Any flammable liquids
If your order arrives to you damaged, please take photo's of the damaged box and item and email them to our Customer Service legends below! Please take photos, before and after opening the packaging to ensure the correct procedure is followed. We will be sure to resolve the issue as soon as possible!
Check out more information on our returns!