Special Considerations

Below is a list of special considerations and extra information regarding shipping from MXstore.

  1. Weekends don’t count. All lead times are in business days and exclude public holidays.
  2. If you order after 2pm, orders will be processed the following business day.
  3. Dispatch is based on items leaving our Gold Coast warehouse.
  4. Items that are in stock are subject to SAME DAY dispatch.
  5. We are human, sometimes there are issues with items going missing in our warehouse which results in an order being held up. If we encounter an issue we will always ensure that we provide a solution and mitigate the inconvenience.
  6. Batteries and other items classed as "Dangerous Goods" cannot be sent Express or internationally.
  7. Some bulky items such as wheelsets and Mo-Tow's cannot be shipped internationally
  8. International orders are shipped via Australia Post which connects with DHL international.
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